How to send Emails

Pupil Asset contains an email system, for quick and easy communication with contacts. 


Navigate to Messaging > Email.

Choose recipients by clicking on To and selecting the groups, classes or individuals you wish to email. 

Having selected the recipients, click the red + button to add the recipients to the email. 

Compose your message and click Next.


Confirm which contacts are to be included:

  • Preferred (main point of contact plus others, mainly used for split parents)
  • Primary (the main point of contact)
  • Responsible (those identified as having parental responsibility for the child)
  • All contacts

For further customisation, click Expand next to each pupil and select/deselect recipients as necessary.


You are able to send the email immediately by clicking Send or it can be scheduled to be sent out at a specific date and time. Choose the 'Later' option and enter the date and time you want the email to be sent at, and click Send.









Quick messaging from the Search Bar

Click into the Search bar (at the top of the page) and find the required student.

Click the email address of the contact you wish to message.

Type your message and click Next.

Click Send Message.


Messaging from Pupil Group pages

You are able to send emails from Pupils > Groups > Group Profile, click on the Email button on the left hand side of the page.

The page will show you the same options as Messaging > Email but will have automatically selected the group you are viewing as the message recipients.


Messaging from Pupil List

You may want to send an email to a group of pupils that is not based on a class or group that has been set up in the system. To do this you can use the Pupils > Pupil List page to filter or select the group you want to message. Once the correct pupils have been filtered or selected use the Pupil Actions drop down box and us the Email option, this will take you to the Compose Email screen with the selected pupils as the recipients.


Troubleshooting

If your parents are reporting issues with receiving emails from Pupil Asset please see 'How to use email history and the Warning List to troubleshoot email issues'.

Explore this section

Sign up for our newsletter

For latest updates, new features and much more, subscribe to our fortnightly newsletter. You can opt-out at any time.